Glean vs Moveworks

Glean

Agents

Moveworks

Agents

Tagline

Glean

Work AI platform that unifies enterprise knowledge, search, and agents

Moveworks

The enterprise AI assistant that searches, answers, and takes action across your business systems

Pricing

Glean

Enterprise· Enterprise pricing only; commonly reported in the $40-50/user/month range with a floor typically starting around 100 seats. No public self-serve tier. Contact sales for a quote.

Moveworks

Enterprise· Enterprise-only pricing; no public tiers. Quoted per organization based on employee count, integrations, and agent scope. Contact sales for a quote.

API

Glean

Yes

Moveworks

Yes

Platforms

Glean

webslack

Moveworks

web

Company

Glean

Glean

Moveworks

—

Model used

Glean

Model-agnostic: routes across 35+ LLMs including GPT-4o, Claude 3.5/4 Sonnet, Gemini 1.5/2, Llama 3, Mistral, plus Glean in-house models

Moveworks

Orchestrates multiple enterprise-ready LLMs (undisclosed mix, historically including OpenAI GPT and in-house models via its Reasoning Engine)

Best for

Glean

Mid-market and large enterprises consolidating scattered knowledge across Slack, Google Drive, Confluence, Jira and dozens of SaaS tools into a single permissioned AI layer with agents.

Moveworks

Large enterprises (5,000+ employees) with heavy IT/HR/finance ticket volume that want a conversational front door across Slack or Teams that can actually resolve requests end-to-end, not just answer FAQs.

Not for

Glean

Solo developers, small startups, or teams looking for a cheap ChatGPT alternative - Glean is an enterprise procurement, not a self-serve SaaS.

Moveworks

Startups, SMBs, solo developers, or teams that need a coding copilot, a public-facing chatbot, or a self-serve tool they can spin up on a credit card in an afternoon.

Editorial score

Glean

8.5 / 10

Moveworks

8.7 / 10

Use cases

Glean

Enterprise search across Slack, Drive, Confluence and JiraCompany-wide AI assistant with citationsNo-code agent building for internal workflowsSales account and prospect research agentsEngineering on-call and incident-summary botsHR and IT helpdesk ticket triageNew-hire onboarding assistantExecutive briefing and meeting-prep summariesPolicy and compliance Q&A over internal docsKnowledge-graph-powered people and expertise finder

Moveworks

IT service desk ticket deflectionHR policy Q&A and self-servicePassword resets and access provisioningSoftware license and procurement requestsEnterprise search across Slack, Drive, SharePoint, ConfluenceFinance and expense approvalsMulti-language employee supportInternal knowledge gap analyticsCustom agent building for domain workflowsSales enablement content lookup

Pros

Glean

• Deep, permissions-aware indexing of 100+ enterprise SaaS and on-prem sources out of the box
• Model-agnostic: route between 35+ LLMs including OpenAI, Anthropic, Gemini, and open-source
• No-code Agent Builder plus SDK/API for developers to ship custom agents
• Strong governance: SOC 2 Type II, ISO 42001, HIPAA, GDPR, full audit trails and observability
• Native surfaces in Slack, Teams, browser and mobile so adoption doesn't require a new app
• Reference customers at scale (Booking.com, Zillow, Samsung, Rivian) validating large-enterprise readiness
• Enterprise-grade knowledge graph goes beyond RAG with people, projects and topic signals

Moveworks

• Deep, permission-aware integrations across 50+ enterprise systems (Slack, Teams, ServiceNow, Jira, Okta, Workday, Confluence, SharePoint, Google Drive, and more)
• 1000+ pre-built agents plus Agent Studio dramatically shortens time-to-value versus building agents from scratch
• Strong multi-channel delivery — Slack, Teams, web, mobile, and portal — from a single reasoning engine
• 100+ language support makes it viable for genuinely global workforces
• Employee Experience Insights surface knowledge gaps and top intents, useful for content and ops teams
• Backed by ServiceNow post-acquisition, giving long-term platform stability and roadmap alignment with the dominant ITSM vendor

Cons

Glean

• Enterprise-only pricing and seat minimums put it out of reach for SMBs and individuals
• No public pricing page - procurement cycles are long and quotes vary widely
• Initial connector rollout, permission mapping and change-management can take weeks to months
• Agent quality is bottlenecked by the messiness of the underlying enterprise data
• Overlaps with newer offerings from Microsoft Copilot, Google Gemini for Workspace and ChatGPT Enterprise, forcing buyers into a platform decision

Moveworks

• Enterprise-only pricing with no public tiers, no self-serve trial, and long procurement cycles
• Overkill and cost-prohibitive for SMBs or teams under a few thousand employees
• Vendor lock-in risk is real — agents, knowledge, and integrations live inside the Moveworks/ServiceNow platform
• Post-ServiceNow acquisition, the standalone product roadmap and pricing posture are still evolving
• Not a developer/coding assistant — teams looking for a copilot for engineers should look elsewhere

Website

Glean

www.glean.com

Moveworks

www.moveworks.com

Editorial score: rule-based, 0–10, from AI-assisted profile inputs (see /methodology) — not a user rating; “—” means unscored. “Not listed” means we have no record of it, not that it is absent. GitHub figures and prices carry the date they were checked or captured; prices are shown as published, unconverted.