Fireflies.ai vs Otter.ai

Fireflies.ai

Audio

Otter.ai

Audio

Tagline

Fireflies.ai

AI meeting assistant that joins calls, transcribes them, and turns the talk into searchable notes and action items.

Otter.ai

AI meeting notetaker that transcribes calls, summarizes them, and pulls out action items in real time.

Pricing

Fireflies.ai

Freemium· Basic: $10 · Pro: $20 · Enterprise: Contact sales

Otter.ai

Freemium· Basic: $20 · Pro: $50 · Enterprise: Contact sales

Lowest paid tier

Fireflies.ai

$10 · Basic

captured 2026-08-09

Otter.ai

$20 · Basic

captured 2026-08-10

Free trial

Fireflies.ai

Yes

Otter.ai

Yes

API

Fireflies.ai

Yes

Otter.ai

Not listed

Platforms

Fireflies.ai

api

Otter.ai

api

Company

Fireflies.ai

Fireflies AI, Inc.

Otter.ai

Otter.ai Inc

Model used

Fireflies.ai

Multi-model (proprietary ASR + LLM layer)

Otter.ai

Proprietary speech + LLM stack

Best for

Fireflies.ai

Pick Fireflies.ai if your team lives in Zoom/Meet/Teams and you want call notes, CRM updates, and searchable transcripts to happen without anyone typing.

Otter.ai

Pick Otter.ai if you live in Zoom/Meet/Teams calls and want automatic transcripts, summaries, and action items pushed into Slack or your CRM.

Not for

Fireflies.ai

Skip it if you need an on-device or self-hosted transcriber, or if your meetings cover material where a third-party bot attendee is a non-starter.

Otter.ai

Skip it if you need a programmable speech-to-text API, on-prem deployment, or transcription of pre-recorded archives at scale.

Editorial score

Fireflies.ai

8.2 / 10

Otter.ai

6.8 / 10

Use cases

Fireflies.ai

meeting transcriptioncall summariesaction item extractionsales call analysisrecruiting notesvoice search

Otter.ai

meeting-transcriptionmeeting-summariesaction-itemssales-call-noteslive-captions

Pros

Fireflies.ai

• Joins all major meeting platforms plus dialers and uploaded files with one workflow
• Strong CRM/ATS sync (Salesforce, HubSpot, Greenhouse) keeps notes out of inboxes
• AskFred chat and AI Apps make weeks of past calls actually searchable
• Free tier is genuinely usable for solo evaluators
• Public API for programmatic transcription and summary retrieval

Otter.ai

• Genuinely free tier covers casual meeting notes without a trial clock
• Joins Zoom/Meet/Teams as a bot and ships desktop bot-free recording
• Strong CRM and workspace integrations (Salesforce, HubSpot, Slack, Notion)
• MCP server lets Claude/ChatGPT query your meeting history directly

Cons

Fireflies.ai

• Visible bot attendee can feel intrusive in client or candidate calls
• Conversation intelligence and unlimited storage are gated to Business+
• Summary quality drops on noisy multi-speaker calls in less-supported languages
• Closed-source, fully cloud-hosted - no self-hosted option

Otter.ai

• No general developer API for programmatic transcription workflows
• Bot-in-meeting model can feel intrusive on sensitive calls
• Accuracy on heavy accents and crosstalk still lags dedicated ASR vendors

Website

Fireflies.ai

fireflies.ai

Otter.ai

otter.ai

Editorial score: rule-based, 0–10, from AI-assisted profile inputs (see /methodology) — not a user rating; “—” means unscored. “Not listed” means we have no record of it, not that it is absent. GitHub figures and prices carry the date they were checked or captured; prices are shown as published, unconverted.