Helicone vs Phoenix
A side-by-side look at pricing, capabilities, pros, cons, and our editorial scores.
Tagline
Helicone
Open-source LLM observability β one-line proxy install.Phoenix
Open-source LLM and agent observability platform with tracing, evals, and experimentation built on OpenTelemetry.Pricing
Helicone
FreemiumΒ· Free 100k req/mo; Pro from $25/moPhoenix
FreemiumΒ· AX Free: Free Β· AX Pro: $50 Β· AX Enterprise: CustomLowest paid tier
Helicone
βPhoenix
$50 Β· AX Pro
captured 2026-08-08
Free trial
Helicone
Not listedPhoenix
YesAPI
Helicone
Not listedPhoenix
YesPlatforms
Helicone
api
Phoenix
api
Open source
Helicone
Not listedPhoenix
YesModel used
Helicone
Platform (any LLM)Phoenix
Multi-modelBest for
Helicone
Pick Helicone when you want one-line LLM observability with no integration work.Phoenix
Pick Phoenix if you're building LLM agents and want OpenTelemetry-native tracing and evals you can self-host without losing core features.Not for
Helicone
Skip it when you need deep eval datasets or your workload can't tolerate a proxy hop.Phoenix
Skip it if you want a fully managed, zero-ops observability SaaS with white-glove enterprise support out of the box.Editorial score
Helicone
8.3 / 10Phoenix
7.0 / 10Use cases
Helicone
observabilitycost trackingopen source
Phoenix
llm-tracingagent-debuggingllm-evaluationprompt-experimentsrag-observability
Pros
Helicone
- One-line install
- Open source
- Generous free tier
- Cost tracking is genuinely useful
Phoenix
- Genuinely open source (ELv2) with self-host parity, not a crippled OSS shell
- Native OpenTelemetry means no vendor lock-in for instrumentation
- Covers tracing, evals, annotation, and experiments in one tool
- Framework-agnostic: LangChain, LlamaIndex, DSPy, CrewAI, raw SDK calls all work
Cons
Helicone
- Eval features less deep than Braintrust
- Proxy adds a hop
Phoenix
- Self-hosting still requires you to manage storage, retention, and upgrades
- Eval UX is less polished than some managed competitors like LangSmith
- Free cloud tier is capped at two instances
Editorial score: rule-based, 0β10, from AI-assisted profile inputs (see /methodology) β not a user rating; βββ means unscored. βNot listedβ means we have no record of it, not that it is absent. GitHub figures and prices carry the date they were checked or captured; prices are shown as published, unconverted.
Pick Helicone if
- β One-line install
- β Open source
- β Generous free tier
- β Cost tracking is genuinely useful
Pick Phoenix if
- β Genuinely open source (ELv2) with self-host parity, not a crippled OSS shell
- β Native OpenTelemetry means no vendor lock-in for instrumentation
- β Covers tracing, evals, annotation, and experiments in one tool
- β Framework-agnostic: LangChain, LlamaIndex, DSPy, CrewAI, raw SDK calls all work